This article will take a look at the top 5 reports within Therabill. These are the reports that you will probably view most often. For a list of all reports that are available, please see the following article: Snapshot Reports.
You can access the available reports by clicking Reports->Snapshot Reports.
We will look more closely at the following reports only in this article:
- Balances/AR->Balance Aging
- Balances/AR->Statement Balances
- Payments->Payment Breakdown
- Payments->Payment Method
The Indicators report shows some key indicators for your practice. Included are the number of new patients added, confirmed and cancelled visits, confirmed and cancelled units, the average charge per visit and per unit, and a summary of payments received. These indicators are presented in two groupings. Each grouping includes the dates entered into the date ranges at the top of the report page. When you first enter the Indicators report page, the first group will default to a range ending with today's date and beginning with the first of the month. The second group will default to the first of the previous month through the same date for that month. A third grouping will present the differences between the two sets of dates. You can change any of the dates to make whatever comparison between two date ranges that you are interested in.
For more information, please see: Claim Aging Report.
The aging report gives you a summary of balances based on how old the balance is. The age of the balance is binned into groupings of 0-29 days old, 30-59 days old, 60-89 days old, 90-119 days old, and greater than 119 days old. You can view your claim aging by client or by insurance (you can switch between the two by using the Aging by drop down menu at the top right). There is also an expand icon associated with each row that will allow you to see the details of the balances within each row (client or insurance company).
Important: As with many reports in Therabill, this report requires that you accurately enter all payments and adjustments towards your sessions (charges).
Important: The grand total of all client balances does not always equal your total accounts receivable (AR). For more information, please see: Aging balance does not equal accounts receivable.
Aging by client: Each row is one of your patients that has a balance. A summary of how old the balance is (based on date of service) is given.
NOTE: The default view of the aging by client is to show the balance of all sessions. This is the balance of sessions that are both open (still pending insurance) and closed (not pending insurance / finalized to the client). You can use the checkbox at the top right (directly underneath the 'aging by' drop down menu) to switch to viewing only balances of sessions that are closed. This option will resemble the client statement balance due. For more information on open sessions vs closed sessions, please see: Therabill Closed Sessions and Open Session.
Aging by insurance: Each row is an insurance company that has sessions that are pending payment from them (the last insurance company you billed the session to). The aging of the balance is based on the date you billed the sessions to the payer.
The client statement (session) balance will list out each of your clients along with their current statement balance. The statement balance is how much they owe based on the client statement. This balance reflects open versus closed sessions. This report will also show you the client's Unassigned Payments balance.
To post unassigned payments to specific sessions, please see the following article: Unassigned Client Payments.
NOTE: The client also has another balance called the ledger balance (see last section). The balances do not always equal. For information on the difference between these two balances, please see: Ledger balances versus statement balance.
This report will list each of your clients. At the top right, you can enter a posted date range. Therabill will then give total insurance payments, client payments, copay payments, unassigned payments for the client, agency payments and adjustments that you have entered for that client during the posted date range that you indicated. Please note, you can change this from a payment break down by client to a payment break down by provider using the drop down menu (right after the report header) from "Client" to "Provider". The report will then show the same information, but for each of your therapists.
This report will give you a summary of payments entered by payment method (check, cash, credit, EFT). It will group all payments by the method of payment and then summarize it by posted date. In addition to giving a posted date range at the top right, you can also choose to only look at specific payment types (for example, insurance payments or client payments) using the drop down menu at the top right (under the posted date range).