The payer is rejecting stating that the last name for the subscriber is missing (or invalid) on the claim. Make sure you have the last name entered on the insurance card in Therabill. Make sure the last name that you have entered matches what is on the insurance card you received from your patient. Make sure you have only entered alphabetic characters (some payers will reject if you have non-alphabetic characters for the name).
Articles in this section
- Diagnosis Code Not Billable
- Referring prov first and last name must be in separate fields and both are required
- Element CAS02 (Claim Adjustment Reason Code) is missing. This Elements standard option is Mandatory. Segment CAS is defined in the guideline at position 5450
- A3 143 P406 BILLING NPI REQUIRES RENDERING NPI
- SERVICE LINE COB INFORMATION: INVALID; THE SUM OF ALL SERVICE LINE PAID AMOUNTS PLUS THE SERVICE LINE ADJUSTMENT AMOUNTS FOR EACH PAYER MUST EQUAL LINE ITEM CHARGE AMOUNT
- Invalid Referring Physician NPI Format (Box 17B) - Fails Validation
- Element CRC03 (Condition Indicator) does not contain a valid identification code: YES is not allowed. Segment CRC is defined in the guideline at position 2200. Invalid data: YES
- DATES OF SERVICE NOT IN INSURED POLICY DATES :
- DTP03 NOT IN POLICY DATE RANGE
- Facility Type Code 99 invalid for BCBSNC business.