What it is:
Box 4 is where the insured's full name is entered as Last Name, First Name, Middle Initial, separated by commas.
Therabill will use the values from the First Name, Middle Initial, and Last Name fields that are in the Demographics section of the Insurance Card to build the data for Box 4.
On the top menu bar, select Clients / Client List. Click the blue pencil for the desired client. Click Add Card or the blue pencil of an existing insurance card. You will now see the Edit Insurance Card form. In the Demographics section, find the fields for First Name, Middle Initial, and Last Name. Enter the appropriate values as shown on the Insurance Card.