If the system detects any recommended fields that are missing on an insurance card, it will be highlighted in red. In some cases, you are still able to submit claims with an incomplete insurance card, but you will most likely get a rejection.
It is recommended that the following fields be filled out on an insurance card:
- Subscriber's First Name and Last Name
- Subscriber's Birthdate
- Subscriber's Gender
- Subscriber's Country, Street, ZIP Code, City, and State
- Ins Company
- Primary ID