Your invoice is created 2 weeks prior to your due date. If your account using the original bracket pricing, the system automatically places you into the lowest possible bracket based on your usage over the past 30 days from the invoice date.
You can view our current subscription rate here.
Looking at the past 30 dates, the system calculates the weighted average count of rendering providers. Assistants are also counted as providers.
- Weighted Average = 1 or less - Your account will be charged according to the Single Provider subscription plan.
- Weighted Average > 1 - Your account will be charged according to the Group Practice subscription plan.
For this bracket, the system will charge you based on the weighted average number of active clients during the billing cycle.
The system takes the amount of time (in seconds) that each provider/client was active. That is then divided by the amount of time (in seconds) of the 30-day billing cycle. If the weight average has a decimal of .1 or higher, it is rounded up. To make this easier to understand and illustrate, let's use an example in terms of days.
You start the billing cycle with 4 providers. After 5 days, you add a provider to your account. 2 days later, you decide to remove the provider.
For 28 days of the cycle, you had 4 providers. For the other 2 days, you had 5 providers.
((28 days * 4 providers) + (2 days * 5 providers)) = 122
122 / 30 days = 4.066 providers = 4 providers.
What is an 'active' provider/client?
- Provider - When a provider has a license, they are considered to be active, regardless if any billing has been completed for that provider.
- Client - All clients are considered active unless they have been manually made inactive, regardless if any billing has been completed for that client. You can inactivate a client by using the icon on your Client List.