It may happen that you accidentally create a paper claim when you intended to submit the claim electronically. Luckily, Therabill has a quick way for you to turn a paper claim submission into an electronic claim submission.
NOTE: The method described below should not be used for a resubmit of a rejected claim. The method below describes how to send out an exact copy of the claim in electronic format. This is not creating a new claim with updated information. This is simply changing a paper submission to an electronic submission. If you need to resubmit a rejected claim, please follow the resubmission protocol as described in the following video: Resubmit an Insurance Claim in Therabill.
Change paper claim to electronic claim in Therabill
Click Filing in the top green navigation bar of Therabill and go to your CMS-1500 filing cabinet. This is where you can find copies of all claims that you have submitted (see image below).
Claims that you submitted by paper will have a gray color coded bar to its left. Find the paper claim that you want to change to an electronic claim and click the tools icon associated with that claim (pointed to by red arrow in image above). A menu will now appear. If the claim was a paper claim, one of the options in the menu will be to Submit Electronically (circled in red in image above). Click the option Submit Electronically. You have now converted that paper claim to an electronic claim.