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Therabill Support Specialist

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Latest activity by Therabill Support Specialist
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    Therabill Support Specialist created an article,

    Early Intervention: Authorization Updates (Illinois)

    Starting January 1st, 2021, Early Intervention (EI) in Illinois now requires that all services rendered by 02-Telehealth have an authorization in Box 23. Review the instructions below to ensure the...

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    Therabill Support Specialist created an article,

    Policy Dates

    Policy Dates (Effective Dates in Therabill) entered into the EMR for a patient's plan do not flow over into Therabill. If you make any changes to the Policy Dates in the WebPT EMR, you must manuall...

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    Therabill Support Specialist created an article,

    Therabill 2020 New Year FAQ

    New Year FAQ: Get answers to the most commonly asked questions to start the year off right! As we ring in 2021, here are some common questions and answers to help your clinic easily transition int...

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    Therabill Support Specialist created an article,

    Most Common Issues and How to Troubleshoot

    This article discusses the most common issues encountered when submitting claims, billing patients, and posting payments.    Unable to Submit Claim: Insurance Invoicing Area  Insurance Not Mapped O...

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    Therabill Support Specialist created an article,

    Account Balance Write-Off

    This feature allows you to write off all or part of a client's balance when in the Client Payment screen.      Navigating the Screen From the Batch Client screen, click the Write-Off button to di...

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    Therabill Support Specialist created an article,

    Humana Portal: Availity Payer Spaces ERA Enrollments

    In order to receive Humana ERAs into Therabill through Availity, you must also receive your EFT directly from Humana. The Humana ERA enrollment will need to be completed online. You are able to get...

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    Therabill Support Specialist created an article,

    Service Location Rooms

    Assigning client sessions to Rooms allows you to track room usage and availability at your clinic. This is especially helpful for companies with multiple service locations or many treatment rooms. ...

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    Therabill Support Specialist created an article,

    Federal Sequestrations Adjustment Rejections - AARP Medicare Supplement Plans

    Medicare will provide the needed adjudication information when they submit a crossover claim to the payer on your behalf. You are receiving this rejection because the claim is missing a Federal Seq...

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    Therabill Support Specialist created an article,

    Batch Print Primary Claims

    You can batch print all primary insurance claims. This allows you to print claims for multiple patients at a time instead of one-by-one. This is useful if you have many claims that need to be maile...

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    Therabill Support Specialist created an article,

    How to Search Payments

    Payments entered into Therabill can be searched and reviewed at any time. Let’s say you may be unsure if a certain payment was previously posted or if you are trying to review/correct a payment tha...