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Therabill Support Specialist

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Activity overview

Latest activity by Therabill Support Specialist
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    Therabill Support Specialist created an article,

    Insurance Billing FAQ

    Here is a list of questions that are often asked after learning the insurance billing process. How do I fix an authorization warning when creating a claim? While most authorization issues can be re...

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    Therabill Support Specialist created an article,

    EDI/ERA Enrollment FAQ

    GENERAL QUESTIONS I am receiving duplicate ERAs. Help! This is typically caused by being enrolled through Office Ally and Availity. You will need to contact the payer directly to terminate the 835/...

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    Therabill Support Specialist created an article,

    Medicare EDI and ERA Enrollment Instructions

    Complete State-specific Enrollment to change your clearinghouse to Availity. For a list of FAQs, please see: Medicare EDI/ERA Enrollment FAQ. Click here for Medicare EDI Helpline Contact Informati...

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    Therabill Support Specialist created an article,

    Claim Submissions

    When you submit an electronic claim, an 837 EDI file is created and sent to the corresponding clearinghouse. After that, the system is not in control of your claim. Fortunately, the application has...

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    Therabill Support Specialist created an article,

    Top 5 Reports

    Let's review the top accessed reports within the application. For more information, check out the article.

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    Therabill Support Specialist created an article,

    Bulk Claims Viewer

    You now have the option to review and edit all service lines at once instead of reviewing them client by client. Note: You will be unable to create claims from this view. To create a claim, you mus...

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    Therabill Support Specialist created an article,

    EDI & ERA Enrollment Guide

    EDI Enrollment EDI approval is required by some payers in order to submit claims electronically. If you will be submitting claims by Print & Mail, you will not need to complete enrollment. Whil...

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    Therabill Support Specialist created an article,

    Therabill Clearinghouse Change FAQ

    What’s happening? Therabill, WebPT’s billing software, currently uses Office Ally as our main clearinghouse for processing Member claims. (A clearinghouse is a company that functions as an intermed...

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    Therabill Support Specialist created an article,

    Batch Agency

    Let's review how to post agency payments. For more information, check out the article.

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    Therabill Support Specialist created an article,

    Exclude a Client From Batch Statements

    This new feature gives your clinic the ability to prevent client statements from being created for individuals that you designate. This is extremely useful if you have a client that has been sent t...