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Therabill Support Specialist

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Activity overview

Latest activity by Therabill Support Specialist
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    Therabill Support Specialist created an article,

    WebPT EMR Integration: Case Name

    This feature is currently in Limited Release. You can now easily distinguish a client's charges in the Insurance Invoicing area by looking at the DX Case column. This field populates from the WebPT...

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    Therabill Support Specialist created an article,

    Collections Workflow

    Disclaimer: This is only a suggested workflow that provides sample correspondence. WebPT and Therabill are not responsible for any payments not successfully collected. Through years of experience i...

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    Therabill Support Specialist created an article,

    Therabill Ideal Setup

    As a cloud-based application, Therabill is accessible with most internet browsers on web-enabled devices. There are some devices that are more compatible than others, so your experience may vary de...

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    Therabill Support Specialist created an article,

    Provider Setup (Standalone) - Accounts Created On/After 10/3/2019

    Important: If your account was created before October 3, 2019, see: Provider Setup (Standalone). This article provides an overview and some general instructions for how to complete setup actions in...

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    Therabill Support Specialist created an article,

    Claims Invoiced to Office Ally 9/1-9/4/2019

    If you attempted to invoice one or more claims to an Office Ally payer from your account between 9/1-9/4/2019, these claims did not transmit to the clearinghouse and will require action on your par...

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    Therabill Support Specialist created an article,

    Clearinghouse Upgrade FAQ

    What’s happening? Therabill, WebPT’s billing software, currently uses Office Ally as our main clearinghouse for processing Member claims. (A clearinghouse is a company that functions as an intermed...

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    Therabill Support Specialist created an article,

    Useful Blog Posts About Billing

    Many of our Therabill users have never performed insurance billing. Luckily, we have dozens of billers at WebPT/Therabill with years of experience. While we are unable to inform you how to correctl...

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    Therabill Support Specialist created an article,

    Remap Insurance Cards

    Since March, we have been in the process of switching all payers in our database to utilize the Availity clearinghouse. As we near the end of this project, there are still several Therabill account...

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    Therabill Support Specialist created an article,

    Blue Cross/Blue Shield Plan Type Update

       Important: If you are currently billing a BCBS payer successfully without the Blue Cross/Blue Shield plan type, we recommend that you keep your current settings. Updating the plan type will i...

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    Therabill Support Specialist created an article,

    Insurance Billing FAQ

    Here is a list of questions that are often asked after learning the insurance billing process. How do I fix an authorization warning when creating a claim? While most authorization issues can be re...