Therabill Support Specialist
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Activity overview
Latest activity by Therabill Support Specialist-
Therabill Support Specialist created an article,
Clearinghouse Upgrade FAQ
What’s happening? Therabill, WebPT’s billing software, currently uses Office Ally as our main clearinghouse for processing Member claims. (A clearinghouse is a company that functions as an intermed...
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Therabill Support Specialist created an article,
Availity EDI/ERA Enrollments
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Therabill Support Specialist created an article,
Useful Blog Posts About Billing
Many of our Therabill users have never performed insurance billing. Luckily, we have dozens of billers at WebPT/Therabill with years of experience. While we are unable to inform you how to correctl...
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Therabill Support Specialist created an article,
Remap Insurance Cards
Since March, we have been in the process of switching all payers in our database to utilize the Availity clearinghouse. As we near the end of this project, there are still several Therabill account...
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Therabill Support Specialist created an article,
Blue Cross/Blue Shield Plan Type Update
Important: If you are currently billing a BCBS payer successfully without the Blue Cross/Blue Shield plan type, we recommend that you keep your current settings. Updating the plan type will i...
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Therabill Support Specialist created an article,
Insurance Billing FAQ
Here is a list of questions that are often asked after learning the insurance billing process. How do I fix an authorization warning when creating a claim? While most authorization issues can be re...
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Therabill Support Specialist created an article,
EDI/ERA Enrollment FAQ
GENERAL QUESTIONS Check Status of Enrollment Please contact the payer directly to check the status of your EDI/ERA enrollment. WebPT Therabill does not communicate with payers and will not be made ...
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Therabill Support Specialist created an article,
Claim Submissions
When you submit an electronic claim, an 837 EDI file is created and sent to the corresponding clearinghouse. After that, the system is not in control of your claim. Fortunately, the application has...
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Therabill Support Specialist created an article,
Top 5 Reports
Let's review the top accessed reports within the application. For more information, check out the article.
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Therabill Support Specialist created an article,
Bulk Claims Viewer
You now have the option to review and edit all service lines at once instead of reviewing them client by client. Note: You will be unable to create claims from this view. To create a claim, you mus...