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Therabill Support Specialist

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Activity overview

Latest activity by Therabill Support Specialist
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    Therabill Support Specialist created an article,

    Loop 2310B - Rendering Provider

    In this article, we will discuss the following questions about Loop 2310B: When is the PRV segment generated? When is the REF segment generated? In order to answer these questions, we will look a...

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    Therabill Support Specialist created an article,

    Password Security Update

    We have updated password requirements to help keep your account more secure. This update does not affect your current password. Password Requirements Must be between 8-128 characters Must contain ...

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    Therabill Support Specialist created an article,

    (Standalone) Aetna CPT® Code Pre-Authorization Process Recommendations

    Some Aetna insurance plans have implemented a pre-authorization process based both on units and specific CPT® codes. We created the following workflow recommendations to help WebPT Members affected...

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    Therabill Support Specialist created an article,

    WebPT Integrated Payments

    Let's review how payments posted in WebPT flow into the application. WebPT When a payment is marked as Paid in WebPT and the transaction is Saved, the payment information is sent. Therabill Once t...

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    Therabill Support Specialist created an article,

    Intro to Therabill

    This video provides a basic overview of the application.

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    Therabill Support Specialist created an article,

    Insurance Card Mapping - WebPT Integration

    This feature is currently in beta and only available to a select number of clinics. The process of mapping insurance cards has been updated. Important: This is only for clinics that are integrated ...

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    Therabill Support Specialist created an article,

    2019 ICD-10 Code Changes (Effective October 1, 2018)

    2019 ICD-10 Code Changes (Effective October 1, 2018) ICD-10 updates go into effect on October 1, 2018. Most Members will not be affected by the changes. Please visit the Centers for Medicare and Me...

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    Therabill Support Specialist created an article,

    Client Balance Write-Off

    To adjust or write-off the remaining balance of a service for any reason, such as a financial hardship, you will have to complete the following steps: Create a Payment Class that will be used to t...

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    Therabill Support Specialist created an article,

    Payment Class

    You can group payments together on a custom report by using a Payment Class. These classes are created and managed by your clinic. The most common use for a payment class is to track write-offs for...

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    Therabill Support Specialist created an article,

    EDI, ERA, & EFT - Overview

    Let’s discuss how electronic information is sent between you and a payer, whether it be claims, payer claim summaries, or insurance payments. Still have questions? Check out the articles b...