Therabill Support Specialist
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Articles
Recent activity by Therabill Support Specialist Sort by recent activity-
568 - Family Planning Indicator.
This error occurs when a claim was submitted to a payer that does not use the Family Planning Indicator (or EPSDT). Clinics will need to remove the information in box 24h before submitting the clai...
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Category Acknowledgement/Returned as unprocessable claim The Claim/Encounter has been rejected and has not been entered into the adjudication system Status Missing or invalid information
When a claim is submitted electronically, it can be rejected if any errors are detected or if there's any incorrect or invalid information that doesn't match what's on file with the payer. This mea...
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247 - Service Line Information
247 - Service Line Information The payer is indicating that information is invalid or missing with the CPT codes on the session. This can be a missing line note, invalid CPT code, or a missing/inva...
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August 4, 2022- Release Notes
Looking to find out what's new with the Therabill? You're in the right place! This page will keep you informed about our system enhancements. Please be advised that while we make every effort to en...
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Balances/AR Reports
These reports provide information on session balances, client balances, and accounts receivable. Date of Service is the default filter for most of the reports in this category. Note: Reports that h...
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Arizona DDD Billing
Arizona's Department of Division of Developmental Disabilities (DDD) has a unique format required to submit claims to them. The application has the functionality to help you create the Details tab ...
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Jopari Clearinghouse
Auto Medical and Worker's Compensation claims can only be sent through the Jopari clearinghouse. This is because Jopari allows you to submit electronic claims and later attach the required document...
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FAQ - Worldpay - Novera and Club Automation
Why are we changing vendors? When Therabill was acquired, the application included integrations for both Novera Worldpay and Club Automation. As WebPT grows, we are mindful of our solutions to ens...
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Refund/Void Credit Card Transactions
You can void or refund credit card transactions using the Credit Card Transaction report. There are 2 ways to access this report: Reports > Snapshot Reports > Credit Card Transactions Credit Card ...
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USB Swiper - Credit Card
Before you can process credit cards in Therabill, you must first get set up with a merchant account and payment gateway. For information on getting started, please see: Credit Card Processing Set U...