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Therabill Support Specialist

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  • May 21, 2020 - Release Notes

    Release Note for May 21, 2020 Leading Zero Caused Rejections: Previously, Members were receiving claim rejections because the EDI file included a leading zero for dollar amounts less than $1.00. Fo...

  • Client Balance Statement

    The application offers a simple method for billing your clients. You have the ability to create a Single Client Statement or Batch Statements. Overview Navigate to Billing > Bill Client > Balance...

  • Service Location Rooms

    Assigning client sessions to Rooms allows you to track room usage and availability at your clinic. This is especially helpful for companies with multiple service locations or many treatment rooms. ...

  • Setup: Providers Tab

    Before you can activate the WebPT integration, there are some initial account setup features that must be in place. This article provides an overview and some general instructions for how to comple...

  • Teleheath: Therabill Standalone

    Therabill supports the documentation and billing of therapy services provided through telehealth. For the duration of the COVID-19 emergency, Medicare has authorized PTs, OTs, and SLPs to deliver a...

  • Backup Information

    The system performs a backup of your account nightly, so shouldn't worry about losing information. You also have the ability to perform local backups. All backups are in the CSV format. The applica...

  • Federal Sequestrations Adjustment Rejections - AARP Medicare Supplement Plans

    Medicare will provide the needed adjudication information when they submit a crossover claim to the payer on your behalf. You are receiving this rejection because the claim is missing a Federal Seq...

  • Batch Print Primary Claims

    You can batch print all primary insurance claims. This allows you to print claims for multiple patients at a time instead of one-by-one. This is useful if you have many claims that need to be maile...

  • Tricare and Therapist Assistants

    In light of the final ruling on the National Defense Authorization Act FY 2018 (NDAA), we have some exciting changes coming! As of April 16, 2020, licensed or certified physical therapist assistant...

  • How to Search Payments

    Payments entered into Therabill can be searched and reviewed at any time. Let’s say you may be unsure if a certain payment was previously posted or if you are trying to review/correct a payment tha...